Privacy Policy

This privacy notice is provided pursuant to Regulation (EU) 2016/679 (GDPR) and describes how Hotel Alexander processes personal data collected through its website.

Data Controller

Hotel Alexander
Via Nixa 2
98035 Giardini Naxos (ME)
Telephone: +39 0942 54313
Email: info@hotelalexandernaxos.it
Manager: Alessandro Masucci

Personal data collected

During browsing on the site, the following categories of data may be collected:

  • Identification data (first and last name);
  • Email address;
  • Telephone number;
  • Information voluntarily entered in contact or information request forms;
  • Browsing data, IP address, browser used, device and technical data collected automatically.

Purpose of processing

Personal data are processed exclusively to:

  • respond to requests sent via contact forms;
  • provide information about Hotel Alexander’s services;
  • manage booking requests;
  • direct the user to the online booking system;
  • improve browsing experience and site performance;
  • comply with legal obligations.

Legal basis

Processing is based on the user’s explicit consent, the execution of pre-contractual measures requested by the data subject, and the legitimate interest of the Data Controller to ensure the proper functioning of the site.

Processing methods

Data are processed using electronic and telematic tools with adequate security measures to protect them from unauthorised access, loss, disclosure or unlawful use.

Data retention

Data will be retained for the time strictly necessary to achieve the purposes indicated above and in any case in compliance with legal obligations.

Online booking

Online bookings are managed through the external system Beddy by Zucchetti. During the booking process, the user is redirected to the relevant platform, which operates as an independent data controller for the data collected during the booking process. Users are therefore invited to consult the relevant privacy notice available on the booking portal.

Google Analytics

The site uses Google Analytics to collect aggregated and anonymous statistical information on page usage, in order to improve the services offered. Google may process some data as set out in its own privacy policy.

Data communication

Personal data will not be disseminated. They may only be communicated to parties providing services strictly connected to the operation of the site, such as hosting providers, maintenance, email, technical consultancy and IT services, appointed where necessary as Data Processors pursuant to art. 28 of the GDPR.

Rights of the data subject

The data subject may exercise at any time the rights provided for by Articles 15-22 of Regulation (EU) 2016/679, including:

  • access to personal data;
  • rectification or updating of data;
  • deletion (“right to be forgotten”);
  • restriction of processing;
  • objection to processing;
  • data portability;
  • withdrawal of consent, where applicable.

To exercise these rights, you may write to: info@hotelalexandernaxos.it.

Cookies

The website uses essential technical cookies necessary for the functioning of the pages and, with the user’s consent, analytical cookies and those of any third-party services. For more information, please consult the Cookie Policy.

Changes to the Privacy Policy

This notice may be updated at any time due to regulatory, technical, or organisational changes. Users are therefore encouraged to review it periodically.

Last updated: August 2026